Resume

Work directly with organizations to identify practical, high-ROI opportunities for AI automation.

Focus on understanding current operational constraints, defining realistic future-state workflows, and guiding decision-makers toward scoped initiatives that can be executed with existing teams and budgets.

Emphasis on clarity over hype, and on aligning AI solutions to measurable business outcomes rather than tool adoption.

Founded and operate an experimental studio exploring autonomous, AI-driven business systems.

Focused on research, prototyping, and internal experimentation around automation, decision-making systems, and minimal-human operations.

Built internal tools and end-to-end automation pipelines spanning lead capture, onboarding, support, and operational workflows using AI agents and orchestration frameworks.

Developed a universal content-to-template engine for Word, HTML, and PDF generation, enabling consistent, automated output across internal systems.

Not a consulting or services firm; Fully Automated Enterprises exists as a sandbox for testing ideas, building internal tools, and studying the economics of automation.

Sole technical analyst supporting FEMA and DHS contracts and internal operations.

Served as the Section 508 / accessibility SME on FEMA FQS projects, led QA/QC training, enforced WCAG compliance, and managed Microsoft 365, LMS platforms, WordPress infrastructure, and internal data systems.

Built VBA and Python automation tools that reduced FEMA FQS course production time by approximately 60%. Co-developed a CrewAI-based system for generating HSEEP-compliant exercise documentation and after-action reports, later branded and expanded company-wide.

Engineered a FEMA API + Smartsheet ETL pipeline used for North Carolina hurricane recovery dashboards.

Progressive technical roles supporting research, analytics, and operational systems across multiple departments.

Oversaw integrity, accessibility, and lifecycle management of SQL and MS Access databases containing large-scale analytical and client data.

Built automation to streamline QA/QC reporting, ISO audit preparation, and open-records requests. Developed internal tools and scripts to reduce manual reporting and improve data reliability.

Trained staff and interns on internal tools, data processes, technical documentation standards, and accessibility best practices.

Early-career technical work spanning freelance IT support, small-business web development, institutional IT environments, and applied research.

Provided freelance IT support and web development for individuals and small organizations, including system setup, troubleshooting, website builds, and ongoing maintenance.

Worked as Student IT at Athens Technical College, supporting campus systems and assisting faculty and staff across networked and hardware-based environments.

Interned with the University of Georgia's THINC autonomous robotics lab (~2011), contributing to hands-on experimentation and applied research involving autonomous systems.